‘Jira Simplified’ – Jira cloud boutique agency

From requirements gathering to implementation, migration and training, our atlassian experts are standing by. Let our certified engineers support your jira, confluence, JSM, access, bitbucket and more, by optimizing processes, workflow and increasing your team’s efficiency.

Services

Requirements definition and gathering

Every company operates differently. The process and the information that needs to be tracked varies according to the business needs. Our Jira consultants will help you define business requirements in a way that will allow Jira software to support your team and increase its velocity

System configurations

In configuring your system we will make sure it matches the requirements and the use case. You will have the option to test and advise where changes are needed.

3rd party integrations

some times, not all the information will be stored in Jira. We offer integrations with all major softwares. Zendesk can be used to move support tickets to development teams. SF process and CRM data can be copied into Jira for tracking.

Migrations (server to cloud, cloud to cloud)

Whether you need to migrate to cloud since your jira server license is expiring, or need to unite cloud sites, or even cloud projects within the same site, we have the tools and expertise.

Users management

Jira supports multiple options for managing users' lifecycle, from provisioning from Okta, Google, AD, to direct management of users, to how they they should be handled when leaving. Its crucial to manage this life cycle correctly to assure correct access and billing.

End user training

As users need to adapt to workflows and changes in Jira, we offer training to explain how to make the most of your Jira setup.

System Audits

Regulatory based, or internally requested, our audits cover privacy, security and over all usage.

On going maintenance

A business forever improves and changes, and so should its tools. Maintenance requires a deep understanding of your current setup, so it can be easily and properly reflect your new requirements. Our Jira Admins will support your jira configuration management and facilitate the change management over time.